Our Commitment to PrivacyThis privacy statement discloses the privacy practices for the websites of Brown Shoe Company, Inc., which include but are not limited to the websites of Naturalizer, LifeStride, Franco Sarto, Dr. Scholl’s, Via Spiga, Carlos by Carlos Santana, and Shoes.com. This policy has been updated as of 4/14/2008.
Brown Shoe Company, Inc. is the sole owner of the information collected on this site. This information will not be shared with, sold or rented to others in ways different from what is disclosed in this statement.
This privacy statement will notify you of:
Information Collection and UseInformation is collected from users at several different points on this website, including registration and order forms. We may use this information in the following ways:
When you provide your information to one of Brown Shoe Company, Inc.’s websites, we may share that information with one or more of our other websites.
If you elect to refer a friend to our website, we ask you for your name and email address and your friend's name and email address. We will automatically send the friend an email inviting him or her to view your selected items on the website. We use this information for the sole purpose of sending this email.
The personal information you provide may be combined with other personally identifiable information (such as demographic information and past purchase information) available from Brown Shoe Company, Inc., records and other sources. This information will be used to make our future marketing efforts more efficient.
From time to time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary. Information requested may include contact information (such as name and shipping address) and demographic information (such as zip code and age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. We may share this information with our service providers who perform services such as gathering survey data or facilitating contests on our behalf, but we do not authorize these providers to disclose or use your information for any other purpose.
Out of respect for the privacy of our users, we present the option to not receive information on products, services and special promotions. Please see our Choice and Opt-out statement below.
Choice and Opt-outOur users are given the opportunity to “opt-out” of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, our Customer Account information form has an opt-out mechanism so users who register with us but don’t want any marketing material can keep their email address off our lists. If you no longer wish to receive our promotional materials, you may opt-out of receiving these communications by using the unsubscribe option at the bottom of any email communication you receive or by clicking here.
We don't store any personal information in the cookie--it's really just a combination of numbers and letters that uniquely identify your computer. We absolutely don't store any credit card or financial data in the cookie. All real account information and transaction histories are kept in our secure database. When you leave our site, we terminate our interaction with the cookie. The cookie stays on your computer, and you can delete it anytime you'd like, but that means that you'd need to login again and re-enter any preferences you have set.
Log FilesWe use IP addresses to analyze trends, administer the site, track users’ movements and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
AdvertisingWe use a third-party service provider to serve ads on our behalf across the Internet and sometimes on this website. These providers may collect anonymous information about your visits to our site and your interaction with our products. They may also use information about your visits to this and other websites to target advertisements for goods and services. No personally identifiable information is collected or used in this process.
LinksFrom time to time, this site may contain links to other websites. We are not responsible for the privacy practices of such other sites. This privacy statement applies solely to information collected by this site.
Legal ProcessWe reserve the right to disclose information about you when we believe disclosure is appropriate to comply with the law, or if we believe disclosure is necessary to protect the rights, property and interests of Brown Shoe Company, Inc.
Do Not Track PolicySome web browsers have a “do not track” feature that lets you tell websites you visit that you do not want to have your online activities tracked. These features are not yet uniform across browsers, so this site is not currently set up to respond to those signals.
Franco Sarto Customer Service
8300 Maryland Ave.
St. Louis, MO 63105
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