Shipping Policy and Returns


How do I return my order(s)?

You may return your unworn shoes within 30 days for a refund. offers free returns for U.S. customers. To request a postage-paid return label and packing slip, please click here.

Please note: Item(s) must be returned in the original brand box (packaging). does not offer exchanges. You will only receive a refund for the returned items. If a new item or size is desired, we recommend placing a new order at your convenience.

Once you have re-packaged your order in its original packaging, place your packing slip inside the box and affix the return shipping label to the outside of the box. Each individual package should have a unique tracking label.
Do not copy labels and place them on different boxes.

How do I make an exchange? is unable to make exchanges. If you desire another style or color, we invite you to revisit to make a purchase.

How much do you charge for shipping?

Standard Ground
Free shipping on orders over $50

2nd Day

Next Day(PM)


Expedited Shipment processing times

  • Orders placed Monday-Friday before 11:00 AM (CT) will begin processing that day (excluding holidays).
  • Orders placed after 11:00 AM (CT) will begin processing the next business day.
  • Order placed after 11:00 AM (CT) on Friday will be processed the following Monday.

When should I expect delivery?

  • Standard Ground shipping will arrive in 5 to 15 days. We do not deliver for on Saturdays, Sundays or on national and federal holidays.
  • ships Monday through Friday, excluding national and federal holidays, to addresses in the continental U.S.
  • Apologies, but we cannot deliver to P.O. boxes or military APO/FPO addresses.

May I cancel my order?

To better service our customers, orders are processed and shipped very quickly. Therefore, we will be unable to cancel or modify your order, as we are unable to edit orders once they begin to process. Unworn items purchased on may be returned within 30 days of the purchase date for a refund.

How long will the return process take?

  • Refunds will be processed to the original method of payment within 10 business days.
  • The warehouse will inspect merchandise sent back for a refund and reserves the right to reject returns.
  • Once the return has been processed, you will receive a return email confirmation.
  • Depending on the credit card company, it may take an additional 2-10 business days after the credit is applied for it to post.

International Shipping Notice

We ship only to U.S. addresses at this time.